Navy Bean - Don't ask what it means!

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Saturday, February 18, 2006

Sky+: Solution for Planner Entries with ..searching

From time to time you may see ..searching as the name of the programme in the planner, not only is the name missing but the channel is too. If this doesn't right itself by going out of the planner and then back in, you need to fix it by rebooting your box. I posted about this problem on Digital Spy a couple of years ago, and I've just used it to resolve the same problem I've been having with my box for a few weeks now. At first I thought it hadn't resolved it and called Sky but just as I got through I realised the problem was resolved.

Here's the steps required for the solution:
  1. Remove your viewing card
  2. Put the box into standby
  3. Power off the box at the mains
  4. Put your viewing card back in to your box
  5. Wait a couple of minutes
  6. Power on your box at the main
  7. Wait a couple of minutes until the box has rebooted
  8. Go in to the planner
  9. You may still see the entries with ..searching but if you press the Sky button on your remote, then go back into the planner they should be gone.
It's important to resolve this problem asap. If you leave it then the entries will lose their series links and you will probably miss some recordings.

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